Organisational assessment

Where are we?
What are we here to do?
How have we got here?
Are we in the right place or should we think about being somewhere else?

Fascinating questions for teenage philosophers, essential questions for any organisation.

Organizational assessment is about looking at the big questions and then moving on to the detail. The aim is to identify the actions and improvements needed to maintain your organization and keep you headed in the right direction. Not least to meet, but exceed the requirements of Best Value.

Because we make it our business to be ahead of the game in social care practice we can challenge you, through structured facilitation, to help answer the big questions and explore the finer detail.

Here are some of the bigger questions we might ask.

Do you know how satisfied your customers and stakeholders are ?
Do you know what they want from you ?
What impact and results do you want ?
How do you know if you've achieved them ?
What activities, internal and external, are critical to the success of your organisation ?
What are your core processes ?
Do your plans support your strategy ?
Are you doing the right things in the right way ?
How good are your staff at fulfilling the organisation's mission ?
Do you do what you plan to do ?
How close are you to your targets ?
Are you using your resources effectively ?
How should you improve what you do ?
How do you compare to our competitors ?